How Snappy Helped TaskRabbit Recognize Their Culture Rockstars

Challenge

TaskRabbit is a service platform that instantly connects you with skilled taskers to help with odd-jobs and errands. In a period of explosive growth, the TaskRabbit people operations team sought a platform to highlight outstanding employee performance, milestones, and life events.

Solution

TaskRabbit utilizes Snappy to frictionlessly send rewards to their employees. Team members that receive a Snappy gift get to choose their favorite reward from a curated list of products.

"We care deeply about our employees at TaskRabbit and Snappy really helps us live our core values by allowing us to recognize milestones, life events and stellar performance! Managers and employees enjoy opening their inbox to find that they have received a Snappy which celebrates the wins and motivates our team as we lead the future together!"
- Saralynn Malott, Master Blaster | Happy Camper | Head of People, TaskRabbit

Gifting Campaigns

'Culture Rockstar' Rewards

Service Anniversary

Customer Service Awards

Life Events

Service

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Campaign Highlight

'Culture Rockstar' Rewards

Overview :

Recognize ‘culture rockstars’ for embodying TaskRabbit’s core values.

"Dear TaskRabbit... THANK YOU for the wonderful snappy!!!! Really made my night and it just reinforced how happy I am to work for such a great company, not because they give me gifts but because they value appreciating others and making them feel needed and important! and also making them feel special and happy, very happy.”
“This has made my day! Thank you for the awesome gift and being so attentive! I felt very appreciated :)”

Service Anniversary

Employ service anniversary gifts every year starting from year one to increase year-to-year retention.

“I’m so glad I get to work for such a cool company with such amazing people 👏🏼 One year down, many to go!”
“Thank you so much! I finally got that noise machine I have been wanting but didn't feel like I should spend the money on a fancy "fan sound." Hopefully, I will be sleeping better!”

Results

After receiving positive thank you notes from their awarded employees, TaskRabbit has started to expand their program from anniversary and “culture rockstar” rewards to also include life event gifts and customer service rewards.

“We love helping TaskRabbit reward their team. It’s been so exciting to expand their rewards system and see such an overwhelmingly positive response. We are so proud to contribute to TaskRabbit’s company culture and make their team smile with fun gifts. They make employee happiness a top priority and we’re so glad to be a part of it.”
 -  Gil Schpero, Sr. Director of Sales, Snappy

See how it works

Words can't describe the Snappy fun - give it a quick try and see yourself!

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