How Jet.com Motivates Customer Success with Snappy Gifts

Challenge

Jet.com, owned by Walmart, is an online retailer of curated brands and city essentials. With a customer success team that is rapidly expanding alongside the business, the Jet.com human resources team sought a platform to highlight outstanding employee performance.

Solution

Jet.com utilizes Snappy’s "mass gift send feature" to frictionlessly implement monthly and quarterly rewards into their employee experience strategy. Team members that receive a Snappy gift get to choose their favorite reward from a curated list of products. All products are sourced from the Walmart E-commerce site which Snappy is integrated with.

"Snappy has helped turn a program that was not much loved into an exciting opportunity for our group here".
- Bob Frendt, Master Blaster | Happy Camper | Supervisor, BAU

Gifting Campaigns

Monthly Customer Success Awards

Service

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Campaign Highlight

Monthly Customer Success Awards

Overview :

"Thank you so much for giving us the option to choose what gift we want to receive. You guys rock !!!!"
"THIS IS WAY BETTER THAN GIFT CARDS! Jet.com definitely stepped it up with the Stella rewards and I'm extremely grateful. THANK YOU very much!!"

Results

After receiving positive thank you notes from their awarded employees, Jet.com has already started to expand similar Snappy rewards to more teams throughout the company, including the Fraud Prevention and Order Ops teams at Jet.com.

“We were so excited to kick off this campaign with Jet.com, especially since they are one of our spectacular retailer partners. But it was even more exciting to see an overwhelmingly positive response from Jet.com employees and their HR team. We are so proud to contribute to Jet’s world renowned company culture. They make employee happiness a top priority and this made them an ideal partner for Snappy.”
- Hani Goldstein, Snappy Co-Founder and CEO

See how it works

Words can't describe the Snappy fun - give it a quick try and see yourself!

Name

Work Email

Phone

Company Name

Number of Employees

Anything you'd like Snappy to know?

Woohoo! Look out for an email from us!

Oops! Something went wrong while submitting the form :(